Privacy Policy

We at heo GmbH, take the protection of your personal data very seriously and strictly adhere to the rules of data protection laws. Personal data is collected on this website only to the extent technically necessary. In no case will the data collected be sold or otherwise disclosed to third parties. The following policy gives you an overview of how we ensure this protection and what kind of data is collected for what purpose.

Name and address of the responsible person

The contact person and “person responsible” for the processing of your personal data when visiting this website within the meaning of the EU General Data Protection Regulation (GDPR) is

heo GmbH (hereinafter "heo", "we" or "us")
Industrial Park West 12-14
76863 Herxheim
This email address is being protected from spambots. You need JavaScript enabled to view it.

For any questions about privacy in connection with our products or the use of our website, you can always contact our data protection officer.
JS Jursearch GmbH • Eichborndamm 167 • 13403 Berlin • Germany This email address is being protected from spambots. You need JavaScript enabled to view it.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a web page is accessed, the web server simply automatically stores a “server log file”, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site as well as the improvement of our offer. This serves to protect our legitimate prevailing interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, in the context of a weighing up of interests, in order to correctly present our offer. All access data will be deleted no later than 7 days after the end of your visit to the site.

Hosting services by a third party

Within the framework of processing carried out on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate prevailing interests in the interests of weighing up our interests in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.

2. Contact and Interaction

When contacting us (via contact form or email), your details regarding the processing of the contact request and its processing via the support and ticket system "Freshdesk" will be processed by the provider Freshworks GmbH (hereinafter “Freshworks"), Alte Jakobstraße 85/86, Hof 3, Haus 6, 10179 Berlin, Germany. For customers and for the initiation of the contract we process the data in accordance with Art. 6 para. 1 lit. b) GDPR. Unless you are a customer or the request does not lead to the conclusion of a contract, the processing is based on. Art 6 para. 1 lit. f) GDPR based on our legitimate interests (efficient and fast processing of user requests).
The information recorded by Freshworks is processed on various servers, some of which are located in the United States. Freshworks is certified for the EU-US Privacy Shield, which means that Freshworks has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission. For more information about the Privacy Shield status of Freshworks, see here.
You can view the Freshworks Privacy Policy here.
The data collected by us will be deleted after complete processing of your request, unless we still need your request for the fulfilment of contractual or legal obligations.

3. Data collection and use for contract execution

We collect personal data if you provide us with this in the context of contacting us (e.g. by contact form or email). Obligatory fields are marked as such, since in these cases we need the data for contract execution or to process your contact. The data collected is shown in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract execution and processing of your inquiries. After execution of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this policy.

4. Email newsletter

Email advertising with registration for the newsletter

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact options described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this policy.
The newsletter will be sent as part of the processing on our behalf by a service provider, to whom we pass on your email address.
This service provider is located within a country of the European Union or the European Economic Area.

5. Cookies and web analytics

We use “cookies” on various pages in order to make the visit to our website attractive and to allow the use of certain functions, to display suitable products or for market research. This serves to safeguard our legitimate prevailing interests in the context of a weighing up of interests, in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (“session cookies”). Other cookies remain on your device and allow us to recognise your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found under the following links for the respective browser:

Non-acceptance of cookies may limit the functionality of our website.

Use of Google Analytics for web analysis

This website uses Google Analytics, a web analytics service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). Google Analytics uses cookies and similar technologies to help us analyse and improve our website based on your user behaviour. The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the US, Google is subject to the EU-US Privacy Shield. However, your IP address will be truncated before the usage statistics are evaluated so that no one can identify your identity. For this purpose, Google Analytics has been enhanced on our website with the code "anonymizeIP" to ensure anonymous collection of IP addresses.
Google will process the information obtained through cookies in order to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
You can set your browser, as explained above, configure it so that it rejects cookies, or you can prevent the data generated by cookies and related to your use of our sites in the cookie settings of Google’s privacy policy. Alternatively, you can also prevent the processing of this data by Google, by downloading the browser add-on provided by Google and install it (the latter does not work on mobile devices).
As an alternative to the browser plug-in, you can click on this link  to prevent collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.
Further information can be found in the Privacy Policy of Google Analytics.

Google reCAPTCHA

For the purpose of protection against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service as part of some forms on this website Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland  (hereinafter: Google) By checking a manual entry, this service prevents automated software (‘bots’) from carrying out abusive activity on the site. This serves to protect our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR in the protection of our website against misuse as well as presentation of our online presence without disruption.
Google reCAPTCHA uses a code embedded in the website, a ‘JavaScript’, as part of the review methods that facilitate analysis of your use of the website, using tools such as cookies. The information automatically collected about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
Personal data is not selected or stored from the input fields of the respective form. Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. You can prevent the collection by Google of the data generated by the JavaScript or the cookie and data related to your use of the website (including your IP address) as well as the processing of this data by Google, by preventing the running of JavaScripts or the placement of cookies in your browser settings. Please note that this may limit the functionality of our web site for your use.
 For more information about Google's Privacy Policy click here.

6. Cookies for online advertising

We also use cookies and similar technologies for advertising purposes. Some of the access data obtained when you are using our website is used for interest-based advertising. By analysing and evaluating this access data, we are able to present you with personalised advertising on our website and on the websites of other providers. This means you receive advertising that suits your real interests and needs.
The legal basis for the data processing described in the following section is Article 6 (1) sentence 1 lit. f GDPR based on our legitimate interest in providing you with personalised advertising.
In the following section, we would like to explain more about these technologies and their providers.
In particular, the data collected may be

  • the IP address of the device,
  • the date and time of access,
  • the identification number of a cookie,
  • the device identifier of mobile devices
  • technical information about the browser and the operating system.

However, the collected data is stored exclusively in an anonymised form so that no direct conclusions about the persons whom the data corresponds to can be drawn.
You can deactivate the option to save these cookies at any time in the system settings of your browser and delete existing cookies. Furthermore, there are extensions / plugins for browsers that prevent the placement of cookies. All users can also view the offer without cookies. If you do not accept cookies, however, this may restrict the functionality of our offer.
In the following descriptions of the technologies we use, you will find information on the possibilities of opting out of our analysis and advertising measures by means of an opt-out cookie. Please note that after deleting all cookies in your browser or later using another browser and / or profile an opt-out cookie must be set again.
Below we describe the possibilities of opting out of our analysis and advertising measures. Alternatively, you may exercise your opt-out through appropriate settings on the Digital Advertising Alliance or European Interactive Digital Advertising Alliance (EDAA websites, which provide bundled options for opting out from many advertisers. Both sites allow opt-out cookies to deactivate all advertisements at once for the providers listed, or alternatively to adjust the settings individually for each provider. On an iOS device, you can also use the "No Ad Tracking" setting and on an Android device the "Disable Personalised Advertising" setting can be used to prevent interest-based ads from being displayed.

6.1 Google Ads

Our website uses Google Ads (formerly Google Adwords), a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). Google uses cookies and similar technologies to show you advertisements that are relevant to you. Use of these cookies enables Google and its affiliate websites to post advertisements based on previous visits to our website or other sites on the Internet. The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal information is transferred to the US, Google is subject to the EU-US Privacy Shield.
You have the option of adjusting settings for advertising references. Limiting these settings will not result in personalised ads being displayed. If you use these settings without a Google Account, your advertising preferences will only be saved until you delete your cookies in your browser or device.
As only Google has access to your user data, we recommend that you contact Google directly if you want to make requests for information or have other questions about your rights as a user (e.g. the right to delete).
As a registered user of Google you have the option of viewing or exporting your collected data here. Your Google Account and associated data can be deleted here.
Furthermore, we recommend that you carry out the personal privacy check provided by Google which you can carry out by means of the activity settings and the setting for personalised advertising.
More information can be found in the Google Privacy Policy.

7. Our online presence on Facebook, Google, Twitter, Instagram 

Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. Usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behaviour and the interests of users.
This privacy policy applies to the following pages / profiles:
Facebook:
https://www.facebook.com/supacraft.Studios

Twitter:
https://twitter.com/supacraftStudio

Instagram:
https://www.instagram.com/supacraft

Youtube:
https://www.youtube.com/channel/UC0MTVO2MwMGp5wYn-LHtiMQ

7.1 Responsibilities

information on the person responsible for subsequent processing as defined by EU General Data Protection Regulation (GDPR) can be found in the first paragraph of this Privacy Policy.  If there are shared responsibilities for any of our social media channels, you may refer to this information in the relevant paragraph.

7.2 What data is collected and why are we collecting it?

To communicate with you and offer you our products, you can find us on various social media.
The providers of these media who make these platforms available to us collect and process personal or shared personal data with us.
Heo only processes your data independently under certain conditions, even if these are not collected by the provider of the social network. If heo shares your posts, responds to posts or messages, or independently posts and references to your account / profile, the data you publish on your social network, such as your username, will be processed by heo and shared with other users associated with heo.
In the following paragraphs, we will inform you in more detail about which data is processed by you in the respective social networks, what purposes this processing serves and how you can opt out of this processing. Subsequent processing is carried out on the basis of the legitimate interest pursuant to Art. 6 (1) (f) GDPR, unless otherwise specified in the respective paragraph.
Further information on our handling of personal data can be found in the heo privacy policy at: https://www.heo.com/de/de/privacy-policy

7.3 Rights of Visitors and Users

As only the provider / operator of the respective social network has complete access to the user data, heo recommends that you contact the provider / operator directly, if you would like to request information or have other questions about your rights as a user (e.g. right to delete). Further information and assistance can be found in the corresponding paragraphs of the social network.
In case of questions or assertion of your rights to block information or with respect to deletion of data, which is processed by heo, you can contact our data protection officer at the abovementioned contact details.

7.4 Facebook and Instagram

The European Court of Justice (ECJ) has decided in its judgment of 5 June 2018 that the operator of a Facebook fan page is jointly responsible with Facebook for the processing of personal data.
By visiting or interacting with one of our Facebook fan pages / Instagram fan pages listed above, personal data will be processed by Facebook and heo.
Heo is jointly responsible for the operation of these Facebook fan pages / Instagram fan pages with:

Facebook Ireland Ltd. (hereafter "Facebook"), 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Heo is aware that Facebook processes the data of visitors and users of these Facebook fan page / Instagram fan pages for the following purposes:

  • Advertising (analysis, creation of personalised advertising)
  • Creation of user profiles
  • Market research

Facebook uses cookies to store and further process this information, whether or not you have a Facebook account / Instagram account. Cookies are regularly saved on your device when visiting a Facebook fan page / Instagram fan page. If you have a Facebook profile / Instagram profile and are logged in to this or log in later, the storage and analysis of data is also carried out across devices. The use of these cookies is decided by Facebook alone. Heo has no influence on this.
Further details on the use of cookies by Facebook can be found in Facebook’s Data Policy and Cookie Policy as well as Instagram’s Privacy Policy and Cookie Policy.
Cookies are primarily set to show you personalised advertising. This is done by showing you ads from Facebook advertising partners on Facebook and Instagram whose websites you have previously visited. In addition, cookies make it possible to compile statistics on the use of a Facebook fan page / Instagram fan page so that Facebook and heo can understand the usage. Heo only has access to the statistics of the Facebook fan pages / Instagram fan pages, which heo has created.
The collection of your data by cookies in the context of the use of our Facebook fan pages / Instagram fan pages is not legally or contractually required. This is not required for conclusion of a contract either. There is therefore no obligation to submit your data to Facebook. However, the non-transmission of your data (e.g. by blocking cookies) means that we may only be able to show you the fan page to a limited extent.
Your data may be passed to Facebook Inc. in the US by cookies. Facebook is certified for the EU-US Privacy Shield, which means that Facebook has to comply with a standard of data protection for users in Europe comparable to the European standard issued by the European Commission. For more information on the Privacy Shield status of Facebook, see here.
The transmission and further processing of your personal data to third countries, such as the USA, as well as the associated potential risks, cannot be ruled out by heo as the operator of the Facebook fan page / Instagram fan page.

Analysis of data

Different categories of statistical data about the “insights" relating to the Facebook fan page / Instagram fan page are available for heo. These statistics are generated and provided by Facebook. As operator of the site we have no influence on the production and presentation thereof. Heo cannot prevent the generation and processing of this data. For a selectable period as well as the data concerning the categories fans, subscribers, persons reached and interacting persons the following data relating to our Facebook fan page / Instagram fan page is provided to heo by Facebook:
Total page views, likes information, page activity, post interactions, reach, video views, post coverage, comments, shared content, responses, percentage of men and women, country and city of origin, language, views, and clicks in the store, clicks on route planner, clicks on phone numbers. Facebook groups data linked with this Facebook fan page / Instagram fan page are also provided in this way.  Due to the constant development of Facebook, the availability and the preparation of the data is changing, thus heo refers to the abovementioned Facebook privacy policy for more details.
Heo uses this aggregated data to make heo posts and activities on this Facebook fan page / Instagram fan page more attractive to visitors and users. In this way for example, heo uses the distributions according to age and gender for an adapted approach and the preferred visiting times of the visitors and users for temporally optimised planning of the contributions. Information about the type of user devices used by users help to visually adapt the posts. In accordance with the Facebook / Instagram Terms of Use, which each user has consented to when creating a Facebook profile / Instagram profile, heo can identify subscribers and fans of the site and view their profiles and other shared information.

Opt-out options (opt-out)

If you have a Facebook account, you have the option to adjust your settings with respect to advertising preferences. Limiting these settings will not result in personalised ads being displayed.
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are extensions / plugins for browsers that prevent the placement of cookies.
Furthermore European users have the ability to prevent the placement of cookies by Facebook on the European Interactive Digital Advertising Alliance website.

Rights of visitors and users

As only Facebook has access to your user data, heo recommends that you contact Facebook directly if you want to make requests for information or have other questions about your rights as a user (e.g. the right to delete).
As a registered user of Facebook you have the option of viewing, exporting or deleting your collected data here.
As a registered user of Instagram you have the option of viewing or exporting your collected data here. For more information on privacy and security on Instagram, please click here.
If you no longer wish to receive information from us in the future and object to the associated data processing, then please cancel the connection between your user profile and the heo Facebook fan page / Instagram fan page by using the functions “Unlike" and / or “Unsubscribe" and / or “Unfollow”.

7.5 Twitter

When you visit our Twitter page, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND (hereinafter referred to as "Twitter"), acts as the operator of Twitter personal information. To find out what data is processed by Twitter and for what purposes it is used, see the Twitter Privacy Policy.
The data collected in this context can be transmitted by Twitter for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the USA, Twitter is subject to the EU-US Privacy Shield, which means that Twitter has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission.
When you use Twitter, your personal information is processed by Twitter - this includes the collection, transmission, disclosure and use of your information in the United States of America, Ireland and all other countries in which Twitter conducts business. In addition to information such as username, name, email address and telephone number, all voluntarily entered data as well as the contact details of your address book can be processed.
In addition, Twitter will also process any actions you have taken, such as sharing content, viewing Twitter content, sharing your personal messages with others, GPS data, wireless network information, and your IP address, which will enable you to receive targeted advertising or receive other displayed information.
Heo has no influence or control over the nature and extent of the data processed by Twitter or disclosed to third parties.

Analysis of data

Under certain circumstances, Twitter uses analysis tools for evaluation. Heo only receives specific, non-personal data related to individual Twitter activities from Twitter, such as the clicks on the profile or on individual messages ("tweets").  The data collected by Twitter on analysis tools has not been commissioned by heo and heo has no influence or means to prevent this processing.
Even if you have not created a profile on Twitter, "Log Files" Information about the content you view can be processed by Twitter. This is the IP address, Internet or mobile service provider, browser type and version, information about the operating system or the device, the page accessed, the previously accessed page (if you opened the current page via a link and it was not entered directly into the address bar), your location, search terms used (if you have opened the current page via a search engine) and cookie information.
Twitter uses cookies for the storage and further processing of this information, regardless of whether you have a Twitter profile or not. Cookies are regularly saved on your device when you visit a Twitter page or on other websites with Twitter buttons or widgets. If you have a Twitter profile and are logged in to this or sign up later, storage and analysis is also carried out across devices. The use of these cookies is decided by Twitter alone. Heo has no influence on this.
Further details on the use of cookies by Twitter can be found in Twitter’s Privacy Policy and Cookie Policy.
The transmission and further processing of personal data of visitors and users to third countries, such as the USA, as well as the associated potential risks for visitors and users cannot be ruled out by heo as the operator of the Twitter site.

Opt-out options (opt-out)

With a Twitter account, you have the option to adjust your settings with respect to advertising preferences. Limiting these settings will not result in personalised ads being displayed.
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are extensions / plugins for browsers that prevent the placement of cookies.
Furthermore European users have the ability to prevent the placement of cookies by Twitter on the Digital Advertising Alliance website.
On an iOS device, you can also use the "No Ad Tracking" setting and on an Android device the "Disable Personalised Advertising" setting can be used to prevent interest-based ads from being displayed.

Rights of visitors and users

As only Facebook has access to your user data, heo recommends that you contact Twitter directly if you want to make requests for information or have other questions about your rights as a user (e.g. the right to delete). As a registered user of Twitter you have the option of viewing or exporting your collected data here. In order to be able to delete an account and to be able to delete the associated data, these must first be disabled. After 30 days automatic deletion takes place. For more information about your data collected by Twitter, see here.

7.6 Youtube

When you visit our Youtube channel, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Youtube" or "Google"), as the operator of Youtube, processes personal information. The data processed by Youtube and the purposes for which it is used can be found in Google's Privacy Policy.
The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the US, Google is subject to the EU-US Privacy Shield, which means that Google has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission.
When you use Google, your personal information is processed by Google - this includes the collection, transmission, disclosure and use of your information in the United States of America, Ireland and all other countries in which Google conducts business. In addition to information such as username, name, email address and telephone number, all voluntarily entered data can be processed.
In addition, Google will also process any actions you have taken, such as subscribing to channels, videos viewed, evaluation of a video, what content is shared, video commentaries as well as GPS data, wireless network information, and your IP address, which will enable you to receive targeted advertising or receive other displayed information.
Heo has no influence or control over the nature and extent of the data processed by Google or disclosed to third parties.

Analysis of data

Youtube uses analysis tools to analyse the uploaded videos. Google only receives certain non-personal data from Google related to individual video activities, such as the clicks on a video, average playback time, sources of traffic or demographics (number of male and female viewers and countries of access). The data collected by Youtube on analysis tools has not been commissioned by heo and heo has no influence whatsoever on how to prevent this processing.
Even if you have not created a profile on Google, "Log Files" Information about the content you view can be processed by Google. This is the IP address, Internet or mobile service provider, browser type and version, information about the operating system or the device, the page accessed, the previously accessed page (if you opened the current page via a link and it was not entered directly into the address bar), your location, search terms used (if you have opened the current page via a search engine) and cookie information.
Youtube uses cookies to store and further process this information, whether or not you have a Google profile. Cookies are regularly stored on your device when visiting a Youtube or Google page or on third-party websites with Google buttons or widgets. If you have a Google profile and are logged in to this or sign up later, storage and analysis is also carried out across devices. Google alone decides on the use of these cookies. Heo has no influence on this.
Further details on the use of cookies by Google can be found in the Privacy Policy and Google’s Cookie Policy.
The transmission and further processing of personal data of visitors and users to third countries, such as the USA, as well as the associated potential risks for visitors and users cannot be ruled out by heo as the operator of the Youtube channel.

Opt-out options (opt-out)

You have the option of adjusting settings for advertising references. Limiting these settings will not result in personalised ads being displayed. If you use these settings without a Google Account, your advertising preferences will only be saved until you delete your cookies in your browser or device.
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are extensions / plugins for browsers that prevent the placement of cookies.
Furthermore European users have the ability to prevent the placement of cookies by Google on the European Interactive Digital Advertising Alliance (EDAA_ website.
On an iOS device, you can also use the "No Ad Tracking" setting and on an Android device the "Disable Personalised Advertising" setting can be used to prevent interest-based ads from being displayed.

Rights of visitors and users

As only Google has access to your user data, heo recommends that you contact Google directly if you want to make requests for information or have other questions about your rights as a user (e.g. the right to delete). As a registered user of Google you have the option of viewing or exporting your collected data here. Your Google Account and associated data can be deleted here.
Furthermore, we recommend that you carry out the personal privacy check provided by Google which you can carry out by means of the activity settings and the setting for personalised advertising.

8. Contact information and your rights

As a person affected, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to demand information about your personal data processed by us in the scope specified therein
  • in accordance with Art. 16 GDPR the right to immediately demand the correction of incorrect or completion of personal data stored by us
  • in accordance with Art. 17 GDPR the right to demand the deletion of your personal data stored by us, unless the further processing is required
    • to exercise the right to freedom of expression and information
    • to fulfil a legal obligation
    • for reasons of public interest or
    • is required to assert, exercise or defend legal claims
  • in accordance with Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as
    • the accuracy of the data is disputed by you
    • the processing is illegal, but you oppose its deletion
    • we no longer need the data, but you need it for asserting, exercising or defending legal claims or
    • You have objected to the processing in accordance with Art. 21 GDPR
  • according to Art. 20 GDPR the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible
  • according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority at your usual place of residence or work or our company headquarters

For questions concerning the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the above contact options.


Right of objection

To the extent that we process personal data as explained above in order to safeguard our legitimate prevailing interests, in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.
After exercising your right to object, we will not continue to process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purpose of assertion, exercise or defence of legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.


9. Status of information 

Status of information / last change: 10.07.2019 

Sign up for the supacraft® Newsletter

Get notified about news and new releases.

Please wait

© 2017 supacraft®
supacraft is a registered trademark of heo GmbH, Germany. All Rights Reserved

Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.
More information Ok